Stop reporting metrics. Start reporting meaning

When it comes to reporting, choosing the right metrics is key, but that's only part of the picture. Read why Harrison thinks that without the meaning, metrics are arguably meaningless.

A few weeks ago, I was sat in the 12-week scan for our second child.

That strange mix of excitement and nerves…mostly nerves.

The screen was full of numbers, shapes, measurements — a whole dataset right in front of us. And technically, we could see everything the doctor could see.

But it meant absolutely nothing to me.

Then she started talking:

“This looks normal.”
“This is measuring exactly as we’d expect.”
“Everything seems okay.”

And suddenly, the panic lifted.

It hit me afterwards: the value wasn’t the data itself. We already had that.

The value was the context.

I didn’t care about the absolute measurement of anything — I just wanted to know one thing:

Is this normal?

And honestly, digital marketing is full of the same problem.

Charities spend hours pulling reports that tell them:
CPC: £1.42
CTR: 0.9%
ROAS: 2.1x

But the real question isn’t what the numbers are.

It’s:
Is this good?
Is this bad?
Is this improving?
Is this what we should expect in this sector, with this audience, on this budget?

Because metrics without relevance are just noise.

The organisations making the biggest impact aren’t the ones drowning in spreadsheets — they’re the ones turning performance data into insight, direction, and confidence.

Numbers are easy.

Meaning is the hard part.

If you’d like help turning your marketing data into something more meaningful (and more actionable), we’d love to chat.

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Whether for a single channel or your entire digital activity, we can help you find the actionable insights.

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